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Baltimore City Department of Public Works

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Our website will undergo scheduled maintenance on February 5th, 2026 from 12:30am EST for approximately two hours. During this period, the website may be unavailable. We apologize for any inconvenience and appreciate your understanding.

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Your Account

You can perform several actions on Your Account. Below are a list of items to choose from:

  • Understanding Your Bill
  • Manage your Account
    • Update Account Information
    • View water consumption
    • Pay your bill
  • Billing Concerns, Leaks, and High Bills
    • Common Causes of Higher Than Usual Bills
    • Leaks (Property Owner vs. City Responsibility)
    • Billing Concern Review Process
    • Billing Adjustments
  • Start/Stop/Transfer Water Service
  • Delinquency/Disconnected Service
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100 N. Holliday St, Baltimore, MD 21202

City Operator: (410) 396-3100

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