Our website will undergo scheduled maintenance on February 5th, 2026 from 12:30am EST for approximately two hours. During this period, the website may be unavailable. We apologize for any inconvenience and appreciate your understanding.
The Baltimore City Department of Public Works (DPW) is reaching out to 566 customers who were sent erroneous inflated bills due to a problem with a software update.
The Baltimore City Department of Public Works has become aware of water bills that were recently sent out with a shortened reading period. The shortened reads were caused by a glitch when a security patch was installed on the billing computer.
Due to expected inclement weather, the one-on-one training for the Department of Public Works’ water billing web portal scheduled for tomorrow, Saturday, March 11, has been cancelled
